Products may be returned in original, unopened packaging within 30 days of the purchase date. All returns are subject to a 10% restocking fee. The customer is responsible for return shipping + handling fees. No credit will be given after 30 days.
Due to government regulations, any garment that has been opened cannot be returned unless deemed defective. Please call Customer Care at 888-462-7362 immediately to report any defects.
Learn more about our return policy, here.
Online orders ship to destinations within the United States and Canada only. Located internationally? Find a global partner, here.
The standard lead time for in-stock items is 2 business days from order placement but will depend on the size of the order. Larger quantity orders may take longer to ship.
Orders with an expedited shipping method are subject to current lead times. Once your order has shipped, the arrival time is dependent on the expedited shipping method selected and its corresponding courier service.
For example: Sally places an order on Friday afternoon and selects overnight shipping. Under normal order processing times, Sally’s order is processed within 2 business days. The order ships on Tuesday and arrives the next day.
Orders are delivered Monday – Friday only.
Our garments are designed to provide a defined contour to the body, while regular clothing allows for slight variation. For this reason, it’s important to carefully measure yourself and follow our size charts prior to placing an order.
Click below to learn about the styles designed to support your recovery, by procedure:
5. Breast Care
Our post-surgical garments offer open-crotch and accessible-crotch designs for every stage of your recovery.
To preserve the special qualities of your garment and its patented fabric, you can find recommended laundering instructions, here.
At this time, Marena is sold exclusively online and through medical professionals and medical facilities.
At checkout, you'll find the "Discount Code" entry field used to apply your promotional code. Only one code can be applied per order. Once a code has been applied, the order tally will update to reflect the discount.
To remove a discount code, click the "X" in the corner of the promotional code box.
Changes cannot be made once you have submitted your order. However, you may cancel your order until process and handling has occurred. To check the status of your order, please contact Customer Care at 888-462-7362.
We are open Monday through Friday, 8 a.m. – 7 p.m. EST. We are closed the following 2021 U.S. holidays:
- New Year’s Day | January 1
- Memorial Day | Last Monday in May
- Observe Independence Day | July 5
- Labor Day | First Monday in September
- Thanksgiving | November 25 + 26
- Christmas Eve | December 24
- Observe Christmas Day | December 27
To discuss purchasing options for your practice or patients, please contact us at 888-462-7362 or firstname.lastname@example.org for assistance.