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MARENA
PRIVACY POLICY
Last Updated: November 17, 2025
SCOPE
The Marena Group, LLC (“Marena”, “we”, “us” or “our”) respects the privacy of your personal information. This privacy policy (“Privacy Policy”) describes our practices in connection with information that we collect through our websites and applications, interactions on social media sites, email and other communications, and other online and offline means (collectively, the “Services”). This Privacy Policy also describes your and our legal rights and responsibilities with respect to information that identifies, relates to, describes, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a consumer or household ("Personal Information") We only collect, use, retain, and share Personal Information as is reasonably necessary and proportionate to achieve the purposes described in this Privacy Policy, or for other compatible purposes disclosed to you.
ACKNOWLEDGEMENT AND CONSENT
This Privacy Policy, together with our Terms of Use (at marena.com/pages/terms(the “Terms”), which incorporates this Privacy Policy, governs your access to and use of our Services. By using or accessing our Services, including the website, in any manner, you acknowledge that you accept the practices and policies described in this Privacy Policy.
INFORMATION WE COLLECT
The categories of Personal Information we collect depend on how you interact with the Services. These include:
Identifiers: Including, name, email address, unique personal identifier, online identifier, postal address, telephone number, IP address, and other similar identifiers.
Customer Records Information: Including, name, billing address, shipping address, telephone number, and other information associated with your customer account.
Commercial Information: Including, information about products or services purchased, obtained, or considered, or other purchasing or consuming histories, and information in response to surveys or other research conducted.
Internet or Other Electronic Network Activity Information: Including, browsing history, search history, interactions with our Services or advertisements.
Audio, Electronic, Visual, or Similar Information: Including, telephone call recordings.
Professional or Employment-Related Information: Including, information submitted in connection with job openings, such as current or past job history, employment status, and professional background.
Inferences Drawn from Personal Information: Including, inferences drawn to create profiles that reflect a consumer’s preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, or aptitudes.
Sensitive Information: Including, information relating to your health or wellness and username and password for any account you create with us.
We collect information that you provide to us, information we obtain automatically when you use the Platform, and information from third party sources, as described below.
Information You Provide to Us.
We may collect information you provide when you interact with the Services, such as your name, address, telephone number, email address, social media username, account name and password, search queries, online chat conversations, including chatbot sessions, form and email submissions, and support inquiries.
If you communicate with us outside of the Services, such as by email or phone, we collect the content of your messages and contact details.
Information We Collect Through Automatic Means.
We automatically collect certain information when you access and use the Services, such as your IP address, browser type, operating system, referral URLs, device data(such as device IDs), device settings, pages visited, links clicked, geographic location(derived from IP), and clickstream patterns.
We and third parties also collect information about your online activities over time and across third-party websites or other online services (behavioral tracking) through cookies, pixels, tags, and similar technologies. For more information, please see the “Cookies and Similar Technologies” section below.
Information We Collect from Third Parties
We may obtain information from other sources, including our partners and ad networks, and combine that with information we collect through the Services. This information may include your e-mail address, mailing address, phone number, demographic data, fraud detection information, social media information, and custom profiles. If you interact with us on a social media platform using your social media account (e.g., Facebook or X), we receive Personal Information about you from such platforms, depending on your social media account's privacy settings.
HOW WE USE YOUR INFORMATION
We may use your information for any of the purposes described below.
Provide the Services to You
We use your information to provide you with our Services and to fulfill your requests for products and services. This includes granting you access to features and functions available as part of the Services, as well as personalizing services, content, and features to better match your activities and preferences. We use your information to serve you advertisements and other sponsored content. We also use your information to manage your online account, offer customer support, and send you technical notices, updates, security alerts, and other support or administrative messages related to the Services. Additionally, we may communicate with you about products, services, offers, promotions and rewards, events, and programs, and provide other news and information that we believe may be of interest to you. If you contact us on one of our social media platforms or otherwise direct us to communicate with you via social media, we may contact you via direct message or use other social media tools to interact with you.
Administrative Purposes
We may use your information to research and develop new product and service offerings, generate insights such as engagement trends and brand sentiment, as well as to improve and enhance our Services. Your information also helps us maintain network security, prevent fraud, and protect against other malicious or illegal activities. Additionally, we may use your Personal Information to better understand your interests so we can try to predict what other products, services and information you might be most interested in for direct marketing and market research purposes. We are committed to helping protect the safety of us and our users, and we use your information to enforce our Terms of Service, as well as to comply with applicable legal obligations.
Other Uses
We may aggregate, anonymize, or de-identify your data. Aggregated, anonymized, and de-identified information is not Personal Information because it cannot be attributed to any specific individual. We may use, disclose, and retain aggregated information without restriction. If we aggregate or de-identify information, we will not attempt to reidentify such information, unless required by applicable law.
We may also ask you for consent to use your information for other specific purposes.
HOW WE SHARE YOUR INFORMATION
Service Providers
We share your Personal Information with third-parties that assist us in providing Services and in the operation of our business, including, payment processing, order fulfillment, IT, security, hosting and infrastructure, research and analytics, recruiting and marketing, and customer service. Except as set forth in this Privacy Policy, these third parties are not permitted to use any Personal Information they may receive from us for purposes other than providing services to or on behalf of us.
Our Affiliates
We may share your Personal Information with our corporate affiliates for use consistent with the purposes described in this Privacy Policy.
Law Enforcement, Regulators, Professional Advisors, and other Entities
We share your Personal Information with law enforcement, regulators, government agencies, civil litigants, our professional advisors, and other entities as reasonably necessary to: (i) comply with applicable law or regulations, court orders, subpoenas, legal process, or government requests; (ii) detect, investigate, prevent, or address actual or suspected fraud, violations of our Terms of Service, or other illegal activity or security or technical issues; or (iii) protect the rights, property and safety of Marena, our customers, or others.
Business Transactions
In the event that Marena reorganizes its business, such as a sale, merger, liquidation, receivership, securitization, or transfer assets, or to the extent we engage in business negotiations with our business partners, certain Personal Information that we have collected and stored may be transferred or shared with third parties as part of that transaction or negotiation.
With Your Consent
We may share Personal Information about you with your consent or at your direction in order to complete a request or transaction.
DATA RETENTION
The time periods for which we retain your Personal Information depend on the purposes for which we use it. We will keep your Personal Information for as long as your account is active, or as long as you are a registered account holder or for as long as we have another business purpose to do so and, thereafter, for no longer than is required or permitted by law, or our records retention policy, reasonably necessary for internal reporting and reconciliation purposes, or to provide you with feedback or information you might request. This period of retention is subject to our review and alteration.
COOKIES AND SIMILAR TECHNOLOGIES
Cookies are small data files or code placed on your device that help us recognize you, remember your preferences, and track interactions. We and our third-party partners use cookies, pixels, GIFs, tags, local storage objects, and similar tracking technologies(collectively, "Cookies") to enhance your experience on the Services, analyze usage, deliver personalized content and advertisements, and for other purposes as described in this Privacy Policy.
The types of Cookies served through the Services include:
Essential Cookies: These cookies are essential to allow you to browse our Service sand use its functions. Without them, services such as shopping baskets and electronic invoicing would not be able to work.
Performance Cookies: These cookies are used to enhance the performance and functionality of the Services but are non-essential to their use. However, without these cookies, certain functionality (like videos) may become unavailable.
Advertising Cookies: Placed by third-party advertising platforms to collect data such as IP addresses, ad impressions, clicks, browsing history, and geographic location. Third-party advertising platforms may also utilize pixels to track views and clicks.
Analytics Cookies: Used by tools like Google Analytics to collect impressions, adclicks, IP addresses, and browsing history for Site performance analysis andimprovement. This data may not be utilized by Google for its own purposes.
Other Tracking Technologies: Tracking pixels or links from third party advertising platforms are used in emails to track opens, clicks, and engagements.
How to Manage Cookies
You can manage your cookie preferences and accept or reject cookies through your web browser settings. To opt-out of cookies used for interest-based pr targeted advertising, visit the Digital Advertising Alliance’s Choices page at www.aboutads.info/choicesand perform a global opt-out on each browser and device that you would like to be opted out on. Note that disabling essential Cookies may impair the Services functionality. At this time the Services do not currently detect or respond to Global Privacy Control signals.
YOUR RIGHTS AND CHOICES
Account Settings
Through your account settings, you may access and, in some cases, edit or delete certain Personal Information you’ve provided to us, such as name and password, email address, address, user profile information. The information that you can view, update, and delete may change as the Services or our practices change. If you have any questions about viewing or updating information we have on file about you, please contact us.
Email Marketing
You can unsubscribe from marketing emails via the unsubscribe link included in each marketing email or contact us at the email below.
Text Messages
We may send you text messages, if you have consented to receive text messages from us. You can cancel text messages at any time by texting "STOP". After you send "STOP", we may send you an additional text message to confirm that you have been unsubscribed. You will no longer receive text messages from that short code or number, as applicable, but you may receive text messages if you are subscribed to other text lists. Message and data rates may apply. You may also contact us at the email below.
California Privacy Rights
If you are a resident of California you may have certain rights to access and control the Personal Information that we hold about you. For more information on rights available to you, as well as how to exercise those rights, visit our California Privacy Rights page.
DATA TRANSFER/ACCESS OUTSIDE OF THE UNITED STATES
Marena is based in the United States and we process and store information on servers located in the United States. By accessing or using the Services or otherwise providing information to us, you consent to the processing, transfer, and storage of information in and to the United States.
HOW WE SECURE YOUR INFORMATION
We have implemented appropriate and reasonable technical and organizational security measures designed to secure your Personal Information from accidental loss and from unauthorized access, use, alteration and disclosure. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology is completely secure, and we cannot guarantee the security of your Personal Information transmitted to us or which we obtain. Any transmission of Personal Information is at your own risk.
Where you have password-protected access to certain parts of the Services, you are responsible for keeping this password confidential. You should not share your password with anyone. You must prevent unauthorized access to your account and Personal Information by selecting and protecting your password appropriately and limiting access to your computer or device and browser by signing off after you have finished accessing your account. If your email account is compromised it could be used to ask us to reset a password and gain access to your account with us. If you think that any of your accounts have been compromised you should change your account credentials with us, and in particular make sure any compromised account does not allow access to your account with us. The information you share in public areas may be viewed by other users. We will never email you to ask for your password or other account login information. If you receive such an email, please send it to us so we can investigate.
CHILDREN’S PRIVACY
The Services are not directed to, or intended for, children under the age of 16. We do not knowingly collect, solicit or maintain Personal Information from anyone under the age of 16 or knowingly allow such persons to register for our Services. If you are under16, please do not send any Personal Information about yourself (such as your name, address, telephone number, or email address) to us. In the event that we learn that we have collected Personal Information from a child under age 16, we will use commercially reasonable efforts to delete that information from our database. Please contact us if you have any concerns.
THIRD PARTY LINKS
The Services may link to third-party websites, online services, or mobile applications or contain advertisements from third parties that are not affiliated with us and which may link to other websites, services, or applications. The inclusion of a link towards a third-party website, service, or application does not imply an endorsement by us. Any data collected by third parties is not covered by this Privacy Policy. You should review the terms and policies for third-party websites and apps before clicking on any links.
UPDATES TO THIS PRIVACY POLICY
We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify you of material changes by posting the updated Privacy Policy on our website with a revised “Last Updated” date. You understand and agree that you will be deemed to have accepted the updated Privacy Policy by continuing to access or use the Services after the new Privacy Policy has been posted.
CONTACT INFORMATION
If you have any questions about this Privacy Policy, our privacy practices, or for any other purposes, please contact us at info@marenagroup.com; or 1045 Progress Circle, Lawrenceville, Georgia 30043; Attn: Privacy.
This California Privacy Rights Notice outlines your rights under the privacy laws of California. These laws grant you specific rights regarding your Personal Information. This notice constitutes part of, and should be read in conjunction with, our Privacy Policy.
1. Notice at Collection
This “Notice at Collection” provides certain disclosures about our collection, processing, sharing, selling, targeted advertising, and retention of certain states’ residents’ personal information, including in the past 12 months.
Categories of Personal Information
We collect the following categories of Personal Information:
Identifiers: Including, name, email address, unique personal identifier, online identifier, postal address, telephone number, IP address, and other similar identifiers.
Customer Records Information: Including, name, address, telephone number, and otherinformation associated with your customer account.
Commercial Information: Including, information about products or services purchased, obtained, or considered, or other purchasing or consuming histories, and information in response to surveys or other research conducted.
Internet or Other Electronic Network Activity Information: Including, browsing history, search history, interactions with our Services or advertisements.
Audio, Electronic, Visual, or Similar Information: Including, telephone call recordings. Professional or Employment-Related Information: Including, information submitted in connection with job openings, such as current or past job history, employment status, and professional background.
Inferences Drawn from Personal Information: Including, inferences drawn to create profiles that reflect a consumer’s preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, or aptitudes.
Sensitive Information: Including, information relating to your health or wellness and username and password for any account you create with us.
Sources from which Personal Information is Collected
We collect personal information directly from you, automatically from your browser or device, public sources, marketing and business partners, and other third parties.
Purposes for Which Personal Information is Collected, Processed, and Disclosed
We collect each category of personal information listed above in order to provide you the services, improve and develop existing and new services, communicate with you about products, services, offers, promotions and rewards, events, and programs, for market research purposes, to serve you advertisements based on your specialty, content with which you engage, and advertising sponsor criteria, and to manage and protect our business and our members. To accomplish these purposes, we disclose certain personal information to our business partners, service providers, government entities, and other third parties.
Categories of Third Parties with Whom Personal Information is Sold or Shared
Certain collection and disclosure practices related to you and your activity in connection with the Services may be considered a “sale” or “sharing” or constitute “targeted advertising” under applicable privacy laws. We “sold” or “shared” or processed certain categories of personal information to business partners and other third parties, for the purpose of advertising, marketing, analytics, data augmentation, and audience measurement.
Retention Period
We retain your personal information only for as long as is necessary to fulfill the purposes set forth in this Privacy Policy or as necessary to comply with our legal obligations under applicable law. We decide how long we need information on a case-by-case basis and depending on any applicable data retention laws.
2. Your Privacy Rights
Right to Access
Subject to certain limits, you may have the right to confirm whether we are processing your personal information and to access the data we have collected about you. This may include details about the categories of personal information, sources, purposes of processing, and third parties with whom we share your data.
Right to Correct
You may have the right to request correction of inaccurate personal information we maintain about you, considering the nature and purpose of the data.
Right to Delete
You may have the right to request deletion of personal information we have collected from or about you, subject to certain exceptions (e.g., legal obligations to retain data).
Right to Data Portability
You have the right to receive a copy of your personal information in a portable and readily usable format, allowing you to transfer it to another entity, subject to technical feasibility and exemptions.
Right to Opt-Out of Targeted Advertising, Sale, or Sharing of Personal Information
You have the right to opt out of the sale of your personal information to third parties. A “sale” may include sharing personal data, such as cookie data, for monetary or other valuable consideration. To opt out of the “sale” or “sharing” of your personal information or “targeted advertising”, you may utilize the Privacy Rights Request form or email us asset forth below.
Right to Non-Discrimination
You have the right not to be discriminated against for exercising your privacy rights.
3. Additional Rights for California Residents
“Shine the Light”
California residents have the right to request certain information regarding our disclosure of your personal information to third parties for their direct marketing purposes. To make such a request, please contact us using one of the methods below. Please include “California Shine the Light Request” in your request. In your request, please provide sufficient information to allow us to verify your identity and process your request. We will respond to your request in accordance with applicable law.
4. How to Exercise Your Rights
To exercise any of the rights described above, please submit a request via:
We will verify your identity to process your request, which may require providing additional information, such as your name, email address, or state of residence. You may also designate an authorized agent to submit a request on your behalf, provided we can verify their authorization.
We may need to request specific information from you to help us confirm your identity and ensure your rights set forth above. This is a security measure to ensure that personal information is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.
You may have the right to designate an authorized agent to make privacy requests on your behalf under applicable law. Authorized agents must provide us with valid written authorization to act on your behalf.
You have the right to appeal a decision we make regarding your request to exercise a privacy right. Please contact us using a method described above referencing your prior request and include the reason for your appeal.
The Marena Group, LLC uses cookies to allow full use of the online shopping and personalized features available on our website.
Please view our Privacy Policy, which includes our cookie notice, to learn more.
